Returns & Exchanges

At Aqueria, we want you to be completely satisfied with your beauty experience, which is why we offer a 30-day return policy for products in their original, unopened condition. If your purchase doesn't meet your expectations, our streamlined process ensures a quick resolution or full refund.

1

Initiate Your Request

Log into your Aqueria account and visit the 'Order History' section to select the items you wish to return and receive a unique Return Authorization number.

2

Prepare the Package

Carefully pack your unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

3

Ship It Back

Affix the pre-paid shipping label provided via email to your parcel and drop it off at any authorized courier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing