Frequently Asked Questions
Everything you need to know about your Aqueria beauty journey.
Are Aqueria products suitable for sensitive skin?
Yes, all our formulas are dermatologically tested and prioritize clean, non-irritating ingredients to ensure they are gentle enough for all skin types, including sensitive skin.
Do you test your products on animals?
Absolutely not. Aqueria is a 100% cruelty-free brand. We do not conduct animal testing on our finished products or ingredients, nor do we ask others to do so on our behalf.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range between 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund or exchange, even if it has been lightly used.
Can I track my shipment?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless and secure checkout experience.